Welcome to the JoyTutus Help Center
– your dedicated resource for all support and troubleshooting needs.
Frequently Asked Questions
Does this rack work with step through ebikes?
Yes, this hitch ebike rack fits step through ebikes. There is a U-shaped tube that can be adjusted to fit your ebike.
What is the weight capacity of this ebike rack?
It has an enhanced heavy-duty 200 lbs weight capacity (100 lbs per bike).
What wheel diameter range does this rack fit?
It fits a wheel diameter range of 16″ to 29″ and tire width up to 5″.
What vehicles does this rack fit?
It fits most cars, SUVs, pickups, and RVs equipped with a standard 2″ hitch receiver.
How to install Hitch EBike Rack with Ramp?
