Welcome to the JoyTutus Help Center
– your dedicated resource for all support and troubleshooting needs.
Frequently Asked Questions
What are the dimensions of the box?
The dimensions of box are 48.62*13.78*10.04 in.
Can this rack be used with a step through e-bike, and can I use the clamp to hold the bike down using the front wheel vs the frame?
It will work as long as the bike weighs under 100 lbs and the tire width does not exceed 5 inches.
Also, you can use the clamp to secure the bike by the front wheel instead of the frame.
Also, you can use the clamp to secure the bike by the front wheel instead of the frame.
What is the maximum capability?
This bike rack has a load capacity of 200 lbs.
What is distance of the wheel center to wheel center?
The maximum wheelbase is 51″.
How to install Hitch EBike Rack with Ramp?
