Welcome to the JoyTutus Help Center
– your dedicated resource for all support and troubleshooting needs.
Frequently Asked Questions
Is the frame removable so that the crate can be machine washed?
You can remove the fabric cover and then wash it by hand. Machine washing is not suggested.
What is the size of the crate for a dog mat inside?
We have four sizes of dog crates available. To ensure the best fit, we suggest picking a size that matches the dog mat and your dog’s body size, allowing them to move comfortably.
Is it sturdy enough for the back of a motorcycle and if there are covers for sides or front to block wind?
Our pet crate is designed to fit vehicles such as SUVs, sedans, so we wouldn’t suggest using it on the back of a motorcycle due to safety and stability concerns.
How to assemble the dog crate?
