Welcome to the JoyTutus Help Center

– your dedicated resource for all support and troubleshooting needs.

Frequently Asked Questions

Does this mattress fit a Toyota Tacoma?

No, it doesn’t fit.

Can I only use it in the truck bed?

This mattress is suitable for various settings, and it can only for tents, living rooms, courtyards, etc.

Can the air pump be used for both inflation and deflation?

Yes, this air pump can be used for both inflation and deflation by reversing the pump.

What if the built-in air pump is out of bettery when I'm outdoors, how can I inflate the mattress?

If the built-in air pump runs out of power while you’re outdoors, you can simply unscrew the black knob to open the valve, then use an air nozzle and an external device to inflate it.

What is the dimension of the air mattress?

The overall dimensions of the air mattress, when fully inflated, are 74 x 61 x 4 inches.

Other Issues

What material is the car air mattress made of?

The car air mattress is made of Polyvinyl Chloride (PVC).

What is the weight limit for the car air mattress?

The car air mattress can support 400- 600 pounds.

Is the car air mattress water-resistant?

No, the car air mattress is not water-resistant.

My pump is broken, where can I get a replacement pump?

We are very sorry to hear that your pump was broken. To ensure we can resolve this matter promptly, please get in touch with our after-sales service team at service@joytutus.com with order ID and broken pictures. We will arrange for a replacement part to be sent to you soon.

How long does it take to inflate or deflate the car air mattress?

The electric car pump inflates and deflates the car air mattress within 30 seconds.

MUNBYN

Still Need Help?

We provide 24-hour online technical support.

+1 681 771 6771