Welcome to the JoyTutus Help Center
Frequently Asked Questions
What is the length and width?
The dimensions of this sun visor are 15.35 inches (L) x 5.9 inches (W).
Does this help block glare from head lights for night vision?
This sun visor is designed to block sunlight and reduce glare, but it does not have night vision capabilities. It is recommended to use it only during the daytime.
What support is available after purchase?
This sun visor comes with a one-year warranty. If you encounter any issues, please kindly contact us via service@joytutus.com with the order ID and item pictures.
What is the material of the lens?
This lens is made of high-quality heat-resistant PC material, which is resistant to deformation and can withstand high temperatures.
Is installation easy?
Yes, it only takes 5 seconds to install and requires no tools.
Would this be good for night driving and in the winter for driving?
Which is the right size for a Honda CRV - medium or large?
The sun visor won't stay in the upward position and keeps drooping. How can I fix it?
Please try to use a screwdriver to tighten the screws on the side of the clip’s pivot.
Other Issues
My clip is broken, what can I do?
We are very sorry to hear that the clip was broken. To ensure we can resolve this matter promptly, please get in touch with our after-sales service team at service@joytutus.com with order ID and broken pictures. We will provide you proper solutions.
Thank you for your understanding and patience.
My installation parts are missing, could you please help me?
We are very sorry to hear that the parts are missing. To ensure we can resolve this matter promptly, please get in touch with our after-sales service team at service@joytutus.com with order ID and missing part pictures. We will provide you proper solutions such as sending replacement parts or replacement item.
Thank you for your understanding and patience.
3 of the words have poked through and the shade doesn’t open or close good at all. HELP.
We are very sorry to hear that the parts are missing. To ensure we can resolve this matter promptly, please get in touch with our after-sales service team at service@joytutus.com with order ID and missing part pictures. We will provide you proper solutions such as sending replacement parts or replacement item.
Thank you for your understanding and patience.
Sun visor is off center, needs a replacement.
We are very sorry to hear that the sun visor is off center. To ensure we can resolve this matter promptly, please get in touch with our after-sales service team at service@joytutus.com with order ID and some pictures to show the problem. We will provide you proper solutions such as replacement item or refund.
Thank you for your understanding and patience.
The mechanism that makes the visor stay in place does not work. When I try to adjust it , it simply flops down. It doesnt stay in place. Can you please help me out with this problem?
We are very sorry to hear that the sun visor is not stayed in place. To ensure we can resolve this matter promptly, please get in touch with our after-sales service team at service@joytutus.com with order ID and some pictures to show the problem. We will provide you proper solutions such as replacement item or refund.
Thank you for your understanding and patience.
How can I install the sun visor?
We have installation video listing on the product page. Please check and let us know if you need further help.
