Welcome to the JoyTutus Help Center

– your dedicated resource for all support and troubleshooting needs.

Frequently Asked Questions

Will this or another mattress or pad fit for a 2016 GMC Canyon short bed 5'.2?

No, this air mattress does not fit a 2016 GMC Canyon short bed 5.2ft. It fits most 5.5-5.8ft truck beds.

What material is the air mattress made of?

The air mattress is made of Polyvinyl Chloride (PVC).

How is the air mattress inflated?

The mattress can be inflated using a two-in-one car air pump, which includes both a standard plug and a cigarette lighter adapter.

Does the mattress include the pillow?

Yes, the package comes with two inflatable pillows.

Can I deflate the mattress with the air pump?

Yes, simply change the direction of the air pump and insert it tightly to the valve and pump the air out of the mattress.

Other Issues

What material is the car air mattress made of?

The car air mattress is made of Polyvinyl Chloride (PVC).

What is the weight limit for the car air mattress?

The car air mattress can support 400- 600 pounds.

Is the car air mattress water-resistant?

No, the car air mattress is not water-resistant.

My pump is broken, where can I get a replacement pump?

We are very sorry to hear that your pump was broken. To ensure we can resolve this matter promptly, please get in touch with our after-sales service team at service@joytutus.com with order ID and broken pictures. We will arrange for a replacement part to be sent to you soon.

How long does it take to inflate or deflate the car air mattress?

The electric car pump inflates and deflates the car air mattress within 30 seconds.

MUNBYN

Still Need Help?

We provide 24-hour online technical support.

+1 681 771 6771