Welcome to the JoyTutus Help Center
Frequently Asked Questions
Does it fit my 2024 Wrangler?
No, this sun shade is compatible with Wrangler JK JKU 2007-2018, and Wrangler TJ 1997-2006.
Is it installed on the outside of the windshield?
No, this sunshade is installed on the windshield inside the vehicle.
Will the product get wrinkles?
No, this sunshade is made of thicker material, so it won’t wrinkle or become brittle.
Can it effectively block sunlight?
Yes, this sunshade can seamlessly block harmful sunlight and keep the interior of the car cool.
Are the black straps on the product used for storage?
Yes, the sunshade can be quickly stored using the attached black straps with Velcro.
Other Issues
My clip is broken, what can I do?
We are very sorry to hear that the clip was broken. To ensure we can resolve this matter promptly, please get in touch with our after-sales service team at service@joytutus.com with order ID and broken pictures. We will provide you proper solutions.
Thank you for your understanding and patience.
My installation parts are missing, could you please help me?
We are very sorry to hear that the parts are missing. To ensure we can resolve this matter promptly, please get in touch with our after-sales service team at service@joytutus.com with order ID and missing part pictures. We will provide you proper solutions such as sending replacement parts or replacement item.
Thank you for your understanding and patience.
3 of the words have poked through and the shade doesn't open or close good at all. HELP.
We are very sorry to hear that the parts are missing. To ensure we can resolve this matter promptly, please get in touch with our after-sales service team at service@joytutus.com with order ID and missing part pictures. We will provide you proper solutions such as sending replacement parts or replacement item.
Thank you for your understanding and patience.
Sun visor is off center, needs a replacement.
We are very sorry to hear that the sun visor is off center. To ensure we can resolve this matter promptly, please get in touch with our after-sales service team at service@joytutus.com with order ID and some pictures to show the problem. We will provide you proper solutions such as replacement item or refund.
Thank you for your understanding and patience.
The mechanism that makes the visor stay in place does not work. When I try to adjust it, it simply flops down. It doesnt stay in place. Can you please help me out with this problem?
We are very sorry to hear that the sun visor is not stayed in place. To ensure we can resolve this matter promptly, please get in touch with our after-sales service team at service@joytutus.com with order ID and some pictures to show the problem. We will provide you proper solutions such as replacement item or refund.
Thank you for your understanding and patience.
How can I install the sun visor?
We have installation video listing on the product page. Please check and let us know if you need further help.
